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Our Shipping Policies

Shipping Policies: 

Thank you for choosing catndogstore.com for all your pet needs! Please find below our shipping information:

Shipping Policies:

  • Processing Time: Orders are typically processed within 1-2 business days after payment is received.

  • Shipping Methods:

    • Within Australia:
      • Standard Shipping: 3-7 business days
      • Express Shipping: 1-3 business days
    • International Shipping:
      • Shipping times vary by location. Please contact us for more details.

  • Shipping Rates:
    Shipping rates are calculated at checkout based on the weight of your order and the shipping destination.

  • Order Tracking:
    Once your order has been shipped, you will receive a tracking number via email to track your package’s journey.

  • Free Shipping:
    We offer free standard shipping on orders over $50 within Australia.

  • Returns and Exchanges:
    If you’re not satisfied with your purchase, we offer a 30-day return or exchange policy. Please refer to our Returns & Exchanges page on our website for more details.

  • Contact Us:
    If you have any questions or concerns regarding your order or shipping, please don’t hesitate to reach out to us at info@catndogstore.com or call us at ..

Thank you for shopping with Cat ‘n Dog Store! We appreciate your business.